James Smith is the HR director of Atrip, a travel agency with 90 call centre employees. In order to reduce office rental costs, he has recently implemented a HR policy that allows the call center staff to work from home

Posted: May 20, 2026/Under: Uncategorized/By:

Assessment 2 Description

Assessment 2: Case study

Assessment Description

Weighting: 2,000 words (50%)

For Assessment 2, you are required to analyze the dataset provided here (Telework data for Assessment 2 (S1 2026)-1-1.xlsx Download Telework data for Assessment 2 (S1 2026)-1-1.xlsx; Telework data for Assessment 2 (S1 2026)-1-1.sav Download Telework data for Assessment 2 (S1 2026)-1-1.sav) and write a research report that addresses the following questions embedded in the case study below. The data can be accessed from the course site.

 Case study: Does working from home work?

James Smith is the HR director of Atrip, a travel agency with 90 call centre employees. In order to reduce office rental costs, he has recently implemented a HR policy that allows the call center staff to work from home (i.e., telecommuting). However, he is not sure about how allowing employees to work from home would impact employees’ productivity. In view of this uncertainty, James would like to conduct survey-based research among all the home workers to ascertain the impact of a telework-related job characteristic (i.e., work autonomy, organizational support and work flexibility) on employee productivity.

Peter Winterton is a research analyst from a large business consulting firm. He is hired by James to carry out the above-mentioned survey research.

In James’ conversation with Peter, he raised several points.

  • “Peter, I am a strong supporter of telecommuting for call centre staff. I must show my boss that this remote work arrangement has made positive impact in terms of improving employees’ productivity. So, can you provide research findings that support this position?”
  • “Peter, we are in a hurry. We need your research report completed in two days.”
  • “The call center manager is also interested in how his subordinates responded to this survey. Can you share the raw survey data with him?”
  • “We are interested in how our competitors will react. Have you ever done research for them?”

Your task is to write a research report based on the survey data that addresses the following:

  1. For each of the statements made by James Smith (see the four dot points above);
    1. Identify the ethical issues that Peter needs to consider in his response
    2. Use the ethical principles introduced in the course to explain these issues and why they are important.
  2. Conduct a regression analysis to see which variables (including work autonomy, organizational support and work flexibility) can significantly predict employee work motivation. Explain this finding with theory or academic literature.
  3. Conduct a regression analysis to detect which variables (including work autonomy, organizational support, work flexibility and employee work motivation) can significantly predict employee productivity. Explain this finding with theory or academic literature.
  4. Based on regression results from the previous two questions, calculate the indirect effect of work autonomy (predictor) on employee productivity (outcome) through employee work motivation (mediator). Explain this indirect effect with theory or academic literature. (Tips: Please follow the 4-step procedure here to calculate the indirect effect: How to test indirect effects Download How to test indirect effects)
  5. Make research-based recommendations for improving the productivity of these home workers.

Your report should be structured in the following manner:

  • Title
  • Table of contents
  • Executive summary
    • This is normally completed after the body of the report has been written. It is a short overview of the entire report, including the title of the report, the major issues addressed by HR analytics in the current report, a summary of the findings and recommendations
  • Introduction
    • Introduce the HR issues that will be discussed in the report.
  • Discuss the ethical issues embedded in the four statements made by James Smith
  • Analyse the key data, present and interpret your resu
  • lts from the data analyses
  • Propose recommendations
    • Make appropriate recommendations
    • Provide justifications for recommendations
  • Conclusion
  • References: You need to use at least EIGHT academic references from reliable sources.
    • Use APA referencing conventions to cite any external sources used.

Related posts:

  1. Next prepare a 4–6 page paper in which you introduce your selected technology and describe at least four peer-reviewed publications that promote the use of your selected technology to enhance quality and safety standards in nursing. You will conclude your paper by summarizing
  2. “Applying Learning Theories in the Workplace: A Presentation for Training Departments”
  3. Critically discuss and evaluate the requirements of contemporary managers in relation to decision making and financial management in modern business context,
  4. FINC3017 Investments and Portfolio Management Individual Assignment 1 2025-26