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MGMT 331 (operation management) forecast

Given the following data:

Period

Number of Complaints

1

60

2

65

3

55

4

58

5

64

6

62

Prepare a forecast for period 7 using each of these approaches:

a. The appropriate naive approach.

b. A three-period moving average.

c. A weighted average using weights of .50 (most recent), .30, and .20.

d. Exponential smoothing with a smoothing constant of .40.

https://www.ted.com/talks/alan_amling_the_future_o…

MGMT 331 (operation management) forecast
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